About Vicenda

In an environment as dynamic and complex as supply chain management, it is imperative for supply chain professionals to keep in touch with industry trends, best practices and technological advancements in order to maintain an optimal and competitive supply chain.

Vicenda is an innovative services company delivering business information services to the logistics and supply chain industry. Our focus is to provide executives with tailored business platforms that allow them to keep informed and up-to-date with the latest industry trends. Our workshops, conferences and roundtables bring together industry experts and seasoned practitioners to share their knowledge, experience and insight in interactive learning environments.

Although content is always based on sound academic principles, we have a strong focus on sharing fresh perspectives and practical solutions to the business challenges that supply chain executives encounter daily.

Supply Chain Update is our online industry publication. Now in its fifth year, it continues to provide a valuable platform for industry news, articles, perspectives, multimedia, events and supply chain jobs. Visit the site here.


8 - 9 March 2017
Premier Hotel, O.R. Tambo, Johannesburg

Effective Stores Operations play a critical role in the profitability and success of each business. The manner in which stores are managed can impact significantly on inventory, customer service levels and ultimately, the company’s bottom line. This workshop will provide delegates with a complete understanding of current best practices in stores management and importantly, how to apply them effectively in their current environment. The aim of this workshop is empower delegates with the knowledge to increase efficiency, improve productivity and be more customer focused and service oriented.

The content is practical and over these two days, delegates will gain knowledge of the fundamentals in managing stores effectively as well as proven methodologies that can immediately be implemented in their stores or warehouse.


15 - 16 March 2017
Premier Hotel, O.R. Tambo, Johannesburg

This two-day workshop will provide delegates with a complete perspective of the latest international trade processes. The presenter will discuss the real-world application of how to effectively handle the technical aspects relating to imports. This practical two day programme will highlight the potential problems and provide guidelines to ensure compliancy.

When importing into South Africa, the statutory requirements must be understood and implemented correctly in order to ensure compliancy and avoid possible fines & penalties. Practical exercises are included in this workshop which will provide delegates with the necessary information and practical skills which can be easily implemented in the work-place. 


16 March 2017
Premier Hotel O.R. Tambo, Johannesburg

Effective planning is critical to business success and in the current economic climate, companies are under additional pressure to be more responsive to challenging market conditions. To cope successfully with these challenges, cross-functional collaboration between operations, sales and finance is a necessity in order to effectively synchronise demand and supply-side imbalances in an enterprise.

If you’re looking to implement Sales & Operations Planning in your company or to improve your current planning process, this Masterclass offers a practical guide to designing, implementing and maintaining an effective S&OP process in your own organisation.

This Masterclass provides a unique opportunity to gain insight from an experienced practitioner directly responsible for implementing and leading a world-class Sales & Operations Planning process implementation together with years of cross-industry supply chain management experience. 


27 March 2017
Premier Hotel, O.R. Tambo, Johannesburg

Developed by professors at MIT Sloan School of Management in the 1960’s, the Beer Distribution Game is a business simulation used to effectively illustrate the challenges of managing demand & supply within a traditional supply chain – without the advantage of information sharing or collaboration.

The Beer Distribution Game is experiential learning at its best! For individuals or teams – beginners or veterans, this is a truly worthwhile experience for anyone involved in supply chain management.


28 March 2017
Premier Hotel, O.R. Tambo, Johannesburg

Many companies/cargo owners believe their transport operations are efficient with little room for improvement – “if costs are the same or less than last year then we’re doing ok?”. Very often the only area where attention is focused is upon negotiating ‘a better rate’ – a simplistic solution for what is a complex problem. However - the companies that are achieving exceptional savings in their logistics are successful by taking a new, integrated approach to the entire transportation process.

This workshop offers a unique opportunity to gain valuable, fresh insights into this integrated approach to transport optimisation. Delegates will benefit from the first-hand knowledge and experience of some of South Africa’s foremost consultants in this specialised field, to uncover hidden inefficiencies and unlock new areas for savings and performance enhancement. The session will also enable delegates to benchmark their own organisation against industry best practice to help develop their own Transport Improvement Plan.